IT support and maintenance services with 7 days/week SLA
Maximize performance with constant monitoring and quick fixes
Solid knowledge and trusting cooperation help us deliver new features to our customers quickly, continuously, and based on high-security standards. The sophisticated code base and experience within LeanCode provided us with a strong foundation for the IT security certification process. We are thrilled and grateful to have found LeanCode as a partner and look forward to our further cooperation.
Why should you use Support services?
Constant access to our experts
With our 7 days/week support services, we ensure quick resolution of technical problems related to IT infrastructure, guarantee immediate response to incidents, and help with many other system-related tasks. By choosing one of our support plans, you have daily access to our experienced experts, who are ready to provide full support to maintain the continuity of your IT infrastructure.
Short resolution times
Our plans ensure the resolution time of critical errors within 2h from the moment our monitoring system detects anomalies. This gives you the guarantee that your service will be available 99.9% of the time.
Proactive monitoring
You don’t need to stay up late at night to ensure that everything works perfectly. Our automated monitoring systems constantly check whether all critical methods are working properly. If a problem is detected, the support team reacts within 1 hour.
Quick implementations of new features
If you are on our support plans and find yourself in a situation when you need additional features, we will prioritise your requests over other external requests.What is included in our Maintenance and Support services?
What sets us apart from other agencies?
While many agencies primarily provide you with developers, we go a step further by taking full ownership of your projects.
You get the assurance of working with a highly skilled team that builds top-tier mobile apps, resulting in 5-star client reviews.
We are taking responsibility for the tech side of the project and recommend solutions that fit your business needs.
Our developers can help teach your in-house team the skills necessary to continue your product development. We openly pass the know-how to our clients.
Examples of our projects
Reviews of our work
If you decide to work with LeanCode, you will experience a lot more than a usual relationship between a client and a vendor. They have empathy combined with responsibility, and they are really lean - both for small and big clients.
The team not only delivered what we needed, but they improved on what we wanted as well. The new platform is a significant advantage to our sales. I have worked with many IT teams developing software for over 30 years. This team is top grade.
When we decided to implement the listenership in the 3D sound, we knew we needed a better app - I would compare it to a good Porsche. The LeanCode team managed to create something we are happy with, allowing us to grow our business by scaling the model. They worked on this project with the utmost care, professionalism, and attention to our needs.
